Shipping policy

FREE SHIPPING POLICY

Free shipping is available to US and Canada customers only. There is no free shipping for International orders. We offer free shipping on all orders of 350$ CAD/USD or more (REGULAR PRICE ITEMS ONLY)*, before taxes, to all valid addresses inside Canada. 

*Exceptions: Discounted items are NOT eligible for our free shipping. We reserve the right of choosing the carrier and service for free shipping orders.

PROCESSING AND SHIPPING DELAYS

All orders are shipped on business days only (Monday to Friday). Expect your package to be shipped out in the 2-4 business days* following the day you place an order. Should the delay be longer, we will contact you to let you know. This process cannot be expedited and all orders are processed in the order in which they are placed to be fair with all our customers. 

IMPORTANT: The shipping service you select does not affect the processing time of your order.

*EXPECT LONGER PROCESSING AND SHIPPING DELAYS DURING MAJOR SALE EVENTS AND HOLIDAYS. PLEASE BE PATIENT

ORDER TRACKING

Once your order has shipped, you will receive your tracking number by email. Please follow your tracking information on the carrier website for more details.